are you able to create custom malas?
Yes, we love working with clients to customize a piece that they love. This is one of the advantages of working with an artist directly. Please contact us at email@example.com for more information on the process and to discuss your custom dream piece. There's a lot of communication back and forth until you love your mala and the process could take between 1-2 weeks.
Once we have come up with the specifics, we will be able to give you a full price, which will be subject to your approval of the finished product.
You will be asked to give your final approval to the design and pay out the balance before we begin working on your Mala. After the final approval is given, we cannot offer a refund on the Custom Mala.
how do I care for my jewelry?
All of our pieces are handmade and should be handled with love. We recommend this simple rule - jewelry should be the last thing you put on and the first thing you take off each day. Don't wear your piece if you're going to be in water (swimming, saunas, hot yoga) or while doing any vigorous activity since this may lead to breakage or damage.
Avoid getting cosmetics, lotions, sunscreen or perfume on your jewelry.
Never use harsh chemicals or acids to clean your jewelry and avoid exposing jewelry to household chemicals and cleaning products which may damage the stones and metals (such as lemon juice or chlorine.) If your jewelry does come in contact with any chemicals or acids, please remove the chemicals as soon as possible with cool running water and mild soap, Then rinse well and dry it with a soft cloth.
how to clean silver jewelry?
The best way to keep your silver jewelry clean is by wearing it often! However, humidity and storing the silver can tarnish the piece, also known as oxidation, which will give the silver a darkish black color. Tarnish is most easily removed when it first becomes visible. The best way to clean it is by gently wiping the piece with a soft polishing cloth and store it in a ziploc bag. It is best to store each item separately to prevent damage.
how do I care for my mala necklace or bracelet?
Please be gentle with your Mala. Even though our Malas are knotted on a strong cord, bathing, swimming or partaking in any vigorous activity (such as yoga) may lead to breakage or damage.
For bracelets on stretchy cord, to ensure their longevity ROLL the bracelet on or off your arm, rather than pull or tug on the beads. Repetitive tugging and pulling can cause the elastic to weaken and break over time and should be avoided. We also recommend not wearing them while sleeping.
Because of the materials used, these bracelets are highly sensitive to water and should not be worn while exercising, showering, swimming or in a sauna. These elements can weaken the elastic cord used and can contribute to breakage in the future if not cared for properly.
will my mala come in a bag?
Your mala will be carefully wrapped in silk paper and stored in a beautiful cloth bag. These unique bags are made by a cooperative of ladies from a village outside Calcutta, India. They work from home to make money in order to help support their families. They use recycled Saris material so nothing goes to waste.
I see a piece in your "past designs" that I like. May I order it?
That's the beauty of working with the designer!! we'll be happy to re-make a piece depending on stone availability. Please email us at firstname.lastname@example.org and we'll be happy to help. Please note that this is a custom order which normally takes 2-3 weeks to be completed.
what forms of payment do you accept?
We accept American Express, Master Card, Visa and Paypal.
how will I know you received my order?
After you placed your order, you will be sent an email confirming that it has been received and that is being processed.
I want to purchase a mala bracelet but I'm not sure what size I would be?
Please refer to the size- guide to learn how best to measure your wrist.